If you’ve made the decision to work with electrical wholesalers to get supplies for your business, then you’re heading a great direction! Before you decide on which electrical wholesalers to work with it’s important to understand their service and product offering to make sure they suit your business. Here are a few of the questions you should ask to ensure they’re the right fit for your business.
Do you have a minimum order?
This is a great question to ask your electrical wholesalers. It’s important to understand if their minimum order requirements are a good fit with your business requirements and organisational structure. Smaller businesses may not be able to handle huge orders, so you’ll want to look for suppliers who can manage smaller order requirements. If you’re a larger business however then high minimum order requirements from electrical wholesalers might not be an issue.
What are your payment terms?
It is very important to understand the payment terms that electrical wholesalers require. Some may ask you to settle your account within 30 days whilst others may require pre-payment. Some will extend a credit limit to you; it depends on the supplier you choose. To avoid any nasty surprises, you should get an idea of how you’re expected to pay for products before agreeing to work with a supplier.
What’s your return policy?
It’s highly advised that you look into the returns policies of the electrical wholesalers that you agree to work with. You don’t want to end up with the wrong products or items you simply can’t shift or return if your supplier has a strict policy. If you often need to return items them it’s a good idea to make sure your supplier will allow you to bring it back for cash or a store credit.
Do you have liability insurance?
Should anything go wrong with products that you purchase it’s important to know that your supplier has the proper insurances in place. If an accident or injury occurs, you’ll want to know that your staff and equipment are properly insured and protected.
What products do you recommend?
It’s important that the electrical wholesalers you choose have a good grasp of the industry and best products for a range of different needs. Help and guidance are one of the best reasons to seek out a specialist supplier. You definitely want to make sure that the staff have plenty of expertise to offer you – not only can this help you avoid picking the wrong products, but it can also help you to find the latest and greatest products available.
What products do you stock?
Different suppliers will have different product lines available. If you’re loyal to a particular brand or need a specific item then it’s a good idea to ensure that you find a supplier that stocks the items your looking for. You should also have a chat to them about their wider catalogue as it can be an opportunity for you to come across new and exciting items.
What are your prices like?
Pricing will be one of the biggest factors in your decision to go with one supplier over another. Some suppliers will have fixed prices whilst others may adjust their prices depending on the number of units you buy or offer discounts on shipping and other fees. It’s a good idea to ask for their price list or a quote to get a gauge on their prices.
How happy are your customers?
Good customer service is very important. A business with loyal and happy customers is much more likely to provide good service, so check their reviews.